Terms and Conditions XMLGold website

Effective date May 20, 2016


These Terms and Conditions is applicable to your use and access of the https://www.xmlgold.eu (hereinafter “XMLGold website”), which is owned and operated by XML Corp., a legal entity established under the Law of Belize with registered address at 99 Albert Street, Belize City, Belize, Central America, Registration Number: 93456

Between the user and the respective performance supplier, the Company solely acts as a mediator. Company provides the website as a platform between user and supplier. For the legal relationship between the user and the supplier the legal terms and conditions of the ordered performance supplier, which can be provided on demand, are effective.

These Terms and Conditions is a binding Agreement between you and the Company. Privacy Policy is a part of the these Terms and Conditions.

1. Prohibition

Any use or access to the website by anyone under the age of 18 is prohibited. If you are under 18, do not use or provide any information on the website or on or through any of its features, register on the website, use any of the interactive or public comment features on the website, or provide any information about yourself to us.

2. Acceptance of Terms and Conditions

You accept and agree to the changes if you continued use of the website following the posting of revised Terms and Conditions. You have to check this page periodically, so you are aware of any changes, as they are binding on you.

We kindly ask you to read attentively, conscientiously and correctly these Terms and Conditions to understand this Agreement.

By using our website, you provide your consent that you accept and agree to be bound and abide by these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions, you must quit using the website urgently.

3. Third Parties Links

There are some third party links on the website. Company is not responsible for the terms of use or content of such third-party websites. We encourage you to be aware when you leave the website and to read the terms of use of each and every website.

4. Changes of the Terms and Conditions

We may amend these Terms and Conditions at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days prior notice by posting notice of the change on the website.

5. Service Description

Fundamental features of the Company services. Company offers services in connection with virtual goods. These services are destined for a “character” that the user operates in an virtual goods or for an virtual goods user account. Company provides the user with “virtual goods” that mainly consist of virtual valuables, with which the user can equip his character or account. Company does not offer virtual goods of which we know or have reason to believe that they were acquired by means of so-called “cheating”. Company additionally offers to conduct arranged tasks with the user’s character that lead to an increase in points in the online voucher’s account (high-skilling, high-leveling). Company takes part in the virtual goods with the user’s account or character respectively until the goals that were agreed-upon are reached. This service especially includes the carrying out of specific tasks (“quests”) such as reaching a certain number of experience points or “levels” or obtaining certain “skills.”Company does not use “cheats” to carry out these tasks.

General overview. Between the user and the Company and in return for the payment service agreement is contracted based on which Company bounds itself, to mediate the user the contractual partner (the following service provider) who is able to provide the wanted Game and VoIP assistance (item, gold, character, accounts, digital goods, account key, game time VoIP vouchers and VoIP credit transfers etc.) as fast as possible at the stipulated price. Company mediates every relevant terms and conditions with the service provider. This includes goods, kind, price, offer and acceptance of the contract, provision of the services respectively the goods. Company only works with reliable and trustworthy performance suppliers. The user is liable for the payment of the respective reward to the Company. It takes over the for the user toll-free forwarding of the, the performance supplier owing, reward. The user has to ensure, that on his side, the technical and the realities for the receiving of the game assistances are fulfilled. It is also the case of the users to keep appropriate software ready, which enables an adequate opening, editing and using of the game assistances. Are these requirements not met is this without influence on the establishing of the contract between the user and the Company.

6. Payment

The payment methods are limited to advance payment (bank transfer and various E-Currencies listed). The payment methods debit and cash on delivery are not possible. The payment on account is only possible under certain circumstances and only Company is authorized to offer this payment method. For payment on account, the payment period is 10 days. The user is only entitled to the right to offset when his counterclaim has been legally decided or is undisputed. The user can only exercise a right of retention when his counterclaim is based on the same contractual relationship.

7. Order

The offers on the website are not legally bound offers, but a noncommittal request to submit such a bound offer to enter into a mediation contract. The user gives, by submitting his order, a committal bid on entering a mediation contract, which becomes valid, if the Company accepts it. Due to the order of the user and the concerning acceptance by Company, as the case maybe by the particular performance supplier, there can be accomplished two contracts: - a mediation contract with Company; - the mediated contract with the performance supplier. The contract of the mediation of performances is accomplished by the following, the bid of the user happens as described below. The mediated contract with the performance supplier is accomplished by sending or fulfilling of the service. The mediation contract with Company is accomplished either by individual verification (e.g. email) or at the latest by sending or fulfilling of the service. The performance supplier is informed by Company about the user`s bid. The performance supplier takes the wanted service in corresponding amounts irreparable out of the system. By this booking the contract between the performance supplier and the user is accomplished. The performance supplier manifests his acceptance to the user by sending the ordered game assistance.

8. Prices

All indicated prices are final prices. Eventual costs for eventual package and forwarding are not included. Due to the permanent updating of the internet page of the Company previously made indications, concerning the prices, lose their validation. The shown price at the time of placing the bid from the user is decisive for the bill of cost. The payment can be done by credit card (Visa or MasterCards ® ), Moneybookers or per bank transfer.

9. User

User requirements. The user has to fulfill certain requirements depending on the virtual goods in order to be able to use the services of the Company. These requirements usually consist of being registered with the operating company of the virtual goods, to have an account and to virtual goods. We point out the resulting legal relations with the operating company and the connected costs. User may not:
- reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the website;
- decompile, reverse engineer or disassemble the website;
- link to, mirror or frame any portion of the website;
- attempt to gain unauthorized access to or impair any aspect of the website;
- assign or transfer your account to any other person or entity;
- use of the website cause nuisance, annoyance, inconvenience, or property damage;
- use the Services for unlawful purposes. Also, the user:
- may use website only for lawful purpose;
- is liable for content which she/he published on the website;
- agrees to not provide content that is violent, pornographic, unlawful, or otherwise offensive;
- is responsible for the security of his/her account;
- uses the website for his/her own risk and liability;

10. Risks for the user regarding the services

Company takes all possible precautions in order to keep the user’s account information secret and to avoid spying by a third party. The user is obliged to enhance the security by means of encrypted data transmission and changes of password after the service provision. Company is not an operator of virtual goods and therefore does not take responsibility for circumstances that lie beyond its sphere, especially regarding the accessibility or operation of the particular virtual goods after the service provision by Company. The use of services by Company can lead to the closing of the user’s account by the operator of the virtual goods or similar measures. In these cases Company does not take any liability.

11. XMLGold Exchange Rules

You agree that all information, communications, materials coming from XMLGold Exchanger- Buy, Sell and Exchange E-Currencies are unsolicited and must be kept private, confidential and protected from any disclosure. Moreover, the information, communications and materials contained herein are not to be regarded as an offer, nor a solicitation for investments in any jurisdiction which deems non-public offers or solicitations unlawful, nor to any person to whom it will be unlawful to make such offer or solicitation.

All the data giving by a member to XMLGold Exchanger- Buy, Sell and Exchange E-Currencies will be only privately used and not disclosed to any third parties. XMLGold Exchanger- Buy, Sell and Exchange E-Currencies is not responsible or liable for any loss of data.

You agree to hold all principals and members harmless of any liability. You are investing at your own risk and you agree that a past performance is not an explicit guarantee for the same future performance. You agree that all information, communications and materials you will find on this site are intended to be regarded as an informational and educational matter and not an investment advice.

We reserve the right to change the rules, commissions and rates of the program at any time and at our sole discretion without notice, especially in order to respect the integrity and security of the members' interests. You agree that it is your sole responsibility to review the current terms.

XMLGold Exchanger - Buy, Sell and Exchange E-Currencies is not responsible or liable for any damages, losses and costs resulting from any violation of the conditions and terms and/or use of our website by a member. You guarantee to XMLGold Exchanger- Buy, Sell and Exchange E-Currencies that you will not use this site in any illegal way and you agree to respect your local, national and international laws.

Don't post bad vote on Public Forums and at Gold Rating Site without contacting the administrator of our program FIRST. Maybe there was a technical problem with your transaction, so please always CLEAR the thing with the administrator.

You also agree that you have red the XMLGold Exchanger FAQ and are aware with all the questions before contacting XMLGold support, All the questions and answers in the FAQ section has the same power as the XMLGold Exchange rules in this page.

We will not tolerate SPAM or any type of UCE in this program. SPAM violators will be immediately and permanently removed from the program.

XMLGold Exchanger - Buy, Sell and Exchange E-Currencies reserves the right to accept or decline any member for membership without explanation.

If you do not agree with the above disclaimer, please do not go any further.

12. Scope of services and service reservations

Company generates the services that are agreed upon via contract according to the current status of the virtual goods concerned. Especially in cases of changes of the virtual goods by the operator,Company reserves the right to render the services divergent from the information on the website, as long as the basic service content is not affected by this. By means of service provision, Company transmits only such rights onto the user to which Company is authorized to having in regards to the immaterial and other rights of the game operator. Company is authorized to withdraw from the contract as far as it does not receive the object of services despite previous conclusion of a contract. Company will immediately inform the user regarding the failure of the delivery to us from our suppliers and will refund the already received payment promptly without delay in case of the user’s withdrawal from the contract.

13. Service time and default

The rendering of services takes place after the payment has been received on the account of Company The delivery deadline is to be gathered from the article description. The user is authorized to withdraw from the purchase if the rendering of services is not possible due to extraordinary situations. In case of a failure to comply with the delivery deadline for other reasons, the user is further authorized to set an adequate grace period in writing under penalty of refusal and to withdraw from the contract after the unsuccessful expiration of the contractual services or delivery. Company reserves the right to partial performance if this option seems beneficial for a speedy processing and is reasonable for the user.

14. Receipt of Services

The modalities for services and receipt of services by the user are adjusted to the respective circumstances of the virtual goods and are to be taken from the article description. For the provision of virtual goods, acts of cooperation by means of the contract partner might be necessary, especially regarding a virtual manner of acceptance in such a way that one of each contract party's characters meet in the virtual goods in order to exchange the virtual goods. In such a case, Company will suggest date, time and location of the meeting to the user and take the user’s wishes into consideration as far as possible. The services for “high-skilling” or “high-leveling” comply with the virtual goods’s guidelines. It requires at least the transmission of the account dates (login-name and password and further information) by the user to Company In the course of the service provision and the use of the account by Company the user is not allowed to use the account simultaneously.

15. Limitation of Liability

The liability of Company for contractual breaches of duty as well as offense is limited to criminal intent and criminal neglect. This does not apply for injuries of life, body or health of the user or claims regarding breach of cardinal obligations or compensation for damage caused by delay. In the aforementioned respect, Company is liable for any degree of fault. In no event, the Company will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of the website. Company shall not be liable for any damages, liability or losses arising out of:

1) user use of the website;
2) illegal use of the website of any user.

These Terms and Conditions do not aim to limit liability or restrict your rights as a user that can not be shortened by the Applicable Law.

16. Guarantee

The guarantee takes place according to the legal provisions.
The stated prices are retail prices including the legal sales tax not including costs of delivery if applicable. The contract data consisting of the wording of the contract and the general terms and conditions are saved by Company The user can request the saved data after the conclusion of the contract from Company via Email (Email address: support@xmlgold.net) The user can furthermore print or save the contract data within the context of the order transaction via the browser’s menu navigation or via keyboard combinations (Strg p, Strg s). The contractual language is in English. Contends in other languages on this webpage are non binding translations. If the user is a merchant or has no general jurisdiction (legal domicile) within the country, Seychelles is the exclusive local jurisdiction for any disputes arising from this contractual relationship. Seychelles law applies to the exclusion of the Uniform Law on the International Sale of Goods (CISG). Should one clause of this agreement become completely or partially ineffective or loses its validity later on, the validity of the remaining regulations remains unaffected. In place of the ineffective regulation the legal specifications apply.

17. Disclaimer

The website is provided “as is” and “as available”. We disclaims all warranties and obligation not expressed in these Terms and Conditions. We do not grantee that website will be uninterrupted or without errors. You agree risk arising out of your use of the services, any risk arising out of your use of the website, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.

18. Indemnity

You agree to indemnify and hold the Company harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with:

1) your use of the website or services obtained through your use of the website;
2) your breach or violation of any of these Terms and Conditions;
3) your violation of the rights of other users.

19. Intellectual Property

The website and entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company. Company`s intellectual property is protected by international copyright, trade secret and other intellectual property or proprietary rights laws.

You must not distribute, modify, copy, reproduce, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our website.

Any use of the content of the website not permitted in written form by these Terms and Condition is a breach of these Terms and Conditions and may violate copyright, trademark, patent and other laws.

20. Governing Law and Jurisdiction

You agree that any dispute arising out of or relating to the website, these Terms and Conditions, or any content posted to the website, will be governed by the laws of Republic of Seychelles.

21. Communication with the user

The communication between Company and the user is mainly done by e-mail or ticket system. The user is responsible to be reachable via e-mail or any other with Company stipulated communication way. The user has especially to make sure, that e-mails from Company can actually reach him. This also includes safety settings, e.g. spam filter and to check an eventual folder for spam.

22. Return policy

If a user did not receive a money within 30 days from the payment day and he/she is able to confirm mentioned above issue, then a user can ask to refund his/her money.You can explain the return also by the demand of withdrawal in text form, as e.g. letter, fax or e-mail. To keep the period it is enough to forward the goods or the demand of withdrawal in time. The demand of withdrawal has to be sent to the following email address: support@xmlgold.net Company mediates solely the rescission of the contract between the performance supplier and the user. The mediation contract between Company and the user expires with the in time exercise of the right of return against the performance supplier. In case of a demand of withdrawal the on both sides received benefits have to be awarded back and should the situation arise the gained advantage as well. If you are not able to return the received goods complete or in a changed form you have to give us insofar compensation. This does not apply, if the change only happened to check the object of contract. Apart from that you cannot avoid the compensation, while you do not take the object of contract into use like an owner and avoid any change of the object of contract within the revocation period. Should the user cancel his order after 14 days and Company refunds his money, so the user has to face a processing fee up to 5 USD.

23. Contacts details

If you have any questions about these Terms and Conditions or any of the issues covered in these Terms and Conditions, please contact us via e-mail support@xmlgold.net

Privacy Policy and Information about the Processing of your Personal Data

Your privacy is important to XMLGold, and XMLGold is committed to respecting your privacy and the confidentiality of your personal data, traffic data, and communications content.

This Privacy Statement is designed to assist you in understanding how XMLGold uses and safeguards the information you provide when using XMLGold goods and services.

1. What is a Privacy Policy?

1.1. In our privacy policy, we explain who is responsible for the processing of personal data that occurs when you use XMLGold goods and services. We also describe which elements of personal data about you is being processed when you provide information to us in various situations, how we process personal data, why we do so, and what legal support we rely on to justify the processing, as well as explaining which third parties may be processing your personal data about you so that we will be able to provide the goods or services you have ordered. You also receive information about your rights concerning our processing of your personal data, and how to proceed in order to exercise your rights.

2. Important terms and concepts

2.1. Here are some important terms and concepts that may be helpful to gain a fuller understanding our privacy policy:

a) “Personal Data” means any information relating to an identified or identifiable natural person. An identifiable natural person is an individual who can be identified directly or indirectly with reference to an element of data, for instance name, an identification number such as a National personal ID number, national photo ID, information about location, online identifiers such as an IP address, or one or more factors specific to the physical, physiological, genetic, psychological, financial, cultural or social identity of the individual.
b) “Processing” means a measure or combination of measure concerning personal data, such as the collection, registration, organizing, structuring, storage, adaptation or modification, production, reading, usage, disclosure by transfer, dissemination or provision by other means, adjustment or compilation, limitation, erasure or destruction.
c) Communications Content: Any information that is communicated by you when utilising XMLGold services being this calls or SMS transmitted via cellular network, VoIP, 3G data, WiFi etc. or instant messages through XMLGold or 3rd party providers supported through the XMLGold Service;
d) Registration Information: Any information provided when voluntarily registering on the Website, including, but not limited to, username and password;
e) XMLGold operates under XML Corp., the company incorporated under the laws of Belize with the Company's address: 1 Mapp Street, Belize City. Belize, Central America
f) Subscriber Information: Information required in order to verify your identity and to provide you with the XMLGold Services, such as but not limited to your name, billing information and email address as provided by you on the Website;
g) User Profile: Any information about you, the user, provided by you on the Website;
h) XMLGold Services: The free as well as the payable Services provided by XMLGold and/or XMLGold’s partners, including but not limited to, electronic and crypto currency exchange and other Services which may be extended or altered from time to time;
i) Website: The XMLGold Website as found at www.xmlgold.eu

3. Who is responsible for the processing?

3.1. XMLGold is the data controller in relation to the processing. In this text, XMLGold is referred to as “We” and you who order goods and services from us, or who have shown an interest in ordering goods and services from us, are referred to as “You”.

4. Generally about our processing of personal data

4.1. We will only process the personal data about you that is necessary for the purposes as specified in Section 5 below. In addition, we have procedures for how we store and remove identifying information from personal data in order to continuously ensure that your personal data is sufficient and relevant at all times.

4.2. The information is collected directly from you at the time of registration process, and you will need to provide the Registration information we ask for in order to provide you with XMLGold goods and services.

5. Which personal data we process about you and the reasons for the processing, and related matters

We process personal data to be able to provide XMLGold goods and services to you.

5.1. In order to provide the XMLGold goods and services, we will process all of the personal data you provide to us, such as your name, national registration number, address, e-mail address and telephone numbers, and the details of how you contacted us, such as IP address and other Subscriber information in order to fulfil the obligations of the agreement with you, also in order to process your order and manage the payment.

5.3. When using our website, we will automatically collect and process technical information including IP address, login information, type and version of operating system and device, time settings, selected language, cookies, etc., and time expended for planning orders, keystrokes, etc. These types of personal data that is provided in connection with using our website we refer to as “User Data.”

5.4. Your User Data is processed in order to provide you with sign in rights and use your user account on our, ensure your identity and age, have accurate and up-to-date information about you, to manage your choices in regards to settings and payment details, to assist with further developing and improving our website and the IT systems used to provide it, as well as to be able to deliver goods and services to you that you have ordered, in accordance with our General Terms and Conditions.

5.5. Our primary purpose in collecting personal data is to provide you with safe, smooth, efficient and customised services. We may use the personal data to provide the Services and customer support you request, resolve disputes, collect fees, troubleshoot problems, customise, measure, and improve XMLGold goods, services, and Website content and layout, inform you about targeted marketing, service updates, and promotional offers (unless you explicitly request not to receive such information), compare information for accuracy, and to verify your identity, provide other Services for you as described when we collect the personal data.

5.6. You need to register to use a particular XMLGold Services.

User Profile - XMLGold stores the User Profile on a central server. You can access your User Profile from Log in section at https://www.xmlgold.eu/en/account/login/ in order to view, correct, complete or remove information.

Email Address - XMLGold respects the privacy of personal email accounts and stores your email addresses as securely as other Personal Data. XMLGold will not send you unwanted email messages or junk mail. Your details will not be passed to third parties for their marketing purposes without your explicit permission. However, XMLGold will use your email to send messages in case of service disruption and/or service issues. XMLGold may also use email to keep you updated with news about the XMLGold services. If you do not wish to receive email updates, please contact XMLGold at support@xmlgold.net. XMLGold reserves the right to use email to notify you of any eventual claims related to your use of XMLGold goods and services, including without limitation claims of violation of third party rights.

Subscriber Information - XMLGold asks for Subscriber Information in order to verify your identity and to provide XMLGold Services. We use third party banking organisations and other providers of payment services to bill for XMLGold Services and we must, therefore, supply this billing provider with the necessary billing data. Please note that your billing data is sensitive information that can be used to track your use of XMLGold Services. Please be sure to keep this information safe and do not share it with others.

5.7. XMLGold will retain your information for as long as is necessary to perform the XMLGold Services, invoice you for your use of the XMLGold Services and until invoicing for the XMLGold Services cannot be lawfully challenged and legal proceedings may no longer be pursued, carry out XMLGold marketing activities, comply with applicable legislation, regulatory requests and relevant orders from competent courts, enforce our Terms of Services, or fulfil any of the other purposes detailed in this Privacy Statement.

5.8. Data we need to process as required by law - in addition to the above, we may process your personal data to fulfil legal obligations, for instance the obligation to keep accounting records, to the extent and during the time period as specified by law.

5.9. XMLGold reserves the right to modify the provisions of this Privacy Statement if deemed necessary. We will inform you of these changes by publishing the revised Privacy Statement at https://www.xmlgold.eu/en/site/conditions/#privacy_policy. The revised Privacy Statement shall come into effect within thirty (30) days of such publishing. Your continued use of the XMLGold Services after the notice period of thirty (30) days, shall constitute your acceptance of the revised Privacy Statement. Please note that any revision requiring a change in a financial commitment from you (with the exception of changes due to currency fluctuations) will be explicitly communicated via email.

5.10. To process your payments, we may need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign­up, the number of payments you have received from verified XMLGold users, and whether you have verified control of a bank account are provided to other XMLGold users whom you transact with through our website. Additionally, you can provide to XMLGold users any information about your account by filling in a special form My Account ­> Profile > Account ­> Public Information.

5.11. If you are buying goods or services and pay through XMLGold, we may also provide the seller with your address to help complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it. If an attempt to pay your seller fails, or is later invalidated, we may also provide your seller with details of the unsuccessful payment. To facilitate dispute resolutions, we may provide a buyer with the seller's address so that goods can be returned to the seller.

5.12. We work with merchants to enable them to accept payments from you using XMLGold. In doing so, a merchant may share information about you with us, such as your email address, when you attempt to pay that merchant. We use this information to confirm to that merchant that you are a XMLGold user and that the merchant should enable XMLGold as a form of payment for your purchase. Also, if you request that we validate your status as a XMLGold user with a third party, we will do so. Please note that merchants you buy from and contract with have their own privacy policies, and we are not responsible for their operations, including, but not limited to, their information practices.

5.13. Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through our service, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.

6. Use of Cookies

6.1. When you access our website, we, or third parties companies we hire to track how our website is used, may place small data files called "cookies" on your computer.

6.2. We send a "session cookie" to your computer when you log into your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. Once you logout or close your browser, this cookie expires and no longer has any effect.

6.3. We also use longer­lasting cookies for other purposes such as to display your e­mail address on our sign­in form, so that you don't need to retype the e­mail address each time you log in to your account.

6.4. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.

7. Your right to revoke your consent

7.1. If you would like to exercise your right to view, correct, complete or remove your Personal Data, please contact XMLGold at support@xmlgold.net XMLGold will fulfil your request within a reasonable period of time and upon verification of your identity, provided that the action taken by XMLGold on your request does not contravene any applicable legislation.

7.2. With regards to your personal data and during the time your personal data is being processed only based on your consent, you may withdraw your consent at any time by contacting us

8. How we will process your information and who it can be provided to

8.1. Except as provided below, XMLGold will not sell, rent, trade or otherwise transfer any Personal and/or Traffic Data or Communications Content to any third party without your explicit permission, unless obliged to do so under applicable laws or by order of the competent authorities.

In order to provide XMLGold Services or other services you have requested, XMLGold may sometimes, if necessary, share your Personal and Traffic Data with XMLGold’s Affiliates, partner services providers and/or the third party banking organisation or other providers of payment services. XMLGold will always require these third parties to take appropriate organisational and technical measures to protect your Personal Data and Traffic Data and to observe the relevant legislation.

8.2. XMLGold will not disclose your personal data to other companies for marketing purposes.

8.3. There are some third party links on the website. XMLGold is not responsible for the privacy laws or content of such third­party websites. We encourage you to be aware when you leave the website and to read the privacy statements of each and every website that collects Personally Information about you.

9. Where is your personal data stored?

9.1. Your personal data is stored primarily in IT infrastructure provided by one of our personal data processors. The personal data is processed and stored primarily within the EU/EEA, with the exceptions set out below.

10. Data processed outside of the EU/EEA

10.1. XMLGold retains personal data processors for the management of customer service systems, as well as partners outside of the EU/EEA. Therefore in connection with this processing, your personal data will be transferred outside of the EU/EEA.

10.2. Information collected on the Website may be stored and processed in any country in which XMLGold maintains facilities. In this regard, or for purposes of sharing or disclosing data in accordance with Article 8, XMLGold reserves the right to transfer information outside of your country. By using XMLGold Services you consent to any such transfer of information outside of your country. As XMLGold continues to develop its business, XMLGold may sell or buy subsidiaries or business units. In such transactions, as well as in the event that XMLGold or substantially all of its assets are acquired by a third party, personal information of XMLGold users can likely be a transferred business asset. We reserve the right to include your Personal Information, collected as an asset, in any such transfer to a third party.

11. Your rights concerning access to the information we process

11.1. You are entitled to receive notice of and information about the data we process about you, and a copy of the data, by contacting us. We may charge an administrative fee corresponding to the costs incurred in order to produce and provide you the copies.

12. Your right to correction of incorrect data and deletion of data

12.1. If you would like to exercise your right to view, correct, complete or remove your Personal Data, please contact XMLGold at support@xmlgold.net XMLGold will fulfil your request within a reasonable period of time and upon verification of your identity, provided that the action taken by XMLGold on your request does not contravene any applicable legislation.

13. Your right to object to certain processing

13.1. In regards to the processing of personal data that is done for marketing purposes, you may make objections to this at any time. If you do so, your personal data will no longer be processed for marketing purposes. If you make objection relating to other uses, we will consider it against the reasons we have to continue with the processing of your personal data.

13.2. Contact us if you want to make any objections to any part of the processing that takes place based on a balancing of interests.

14. Your right to a restriction or limitation

14.1. You may also request that the processing of your personal data be limited (frozen) if in your opinion the personal data we are processing is not correct, if the processing would be unlawful/illegal, if we no longer need to retain or process the data but if you, despite this, still need them in order to be able to make a legal claim or if you have opposed the processing, and until we have dealt with your objections.

15. Your rights to data portability

15.1. You are entitled to obtain the personal data about you that you provided to us in a structured, widely-used and machine-readable format in order to be able to transfer this information to another data controller. This applies only to the information you yourself have provided to us, and only when the processing is based on your consent or for the purpose of being able to fulfil an agreement with you. If you want to obtain your personal data in this manner, please contact us.

16. Your right to lodge a complaint

16.1. At XMLGold, we take your privacy very seriously. We are therefore very happy that your personal data is always processed in a proper and secure manner. If you have any comments about our handling or processing of personal data, please feel free to contact us.

16.2. If you believe that our personal data processing is incorrect in some manner, you are entitled to file a complaint to the Spanish Data Protection Agency, which is the regulatory authority for these matters. More information is available at https://www.aepd.es/

17. ​Prohibition

17.1. Any use or access to the websites by anyone under the age of 18 is prohibited.​If you are under 18, do not use or provide any information on the website or on or through any of its features, register on the website, use any of the interactive or public comment features on the website, or provide any information about yourself to us.

17.2. In case, we research any personal information from a child under 18 without verification of parental consent, we will delete that information immediately.

18. Feel free to contact us

18.1. Our contact details are: XMLGold, Plaza de la Solidaridad 12, Postcode: 29002 , Málaga, España.

18.2. You can reach our customer service at: +34 80008003 or via e-mail at: support@xmlgold.net



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